Respect a company’s process, if you can’t, it’s best to let the opportunity go.

I go through many proposals on a weekly basis. I have 7 days to analyze any proposal before I submit for review. While most of our regular partners understand how the company works, many newcomers don’t and have difficulty respecting the process. My group of decision makers meet once a week on Tuesdays. However, ifContinue reading “Respect a company’s process, if you can’t, it’s best to let the opportunity go.”

Always do your homework on a company and show them what a partner really is

Building on my last post about following up until your follow through, one thing that many companies forget to do is research. They know their company/product so well inside and out that they can go on and on about how well it will work for me. What many forget to do is tell me how?Continue reading “Always do your homework on a company and show them what a partner really is”

I always keep my voicemails full at work, here’s why.

How many times have you heard “I’ve left you several messages”? Countless right? Just hearing that phrase frustrates you right? You see, when I’m at work, I answer my phone. If I am not, the office assistant always gives my email address to the person and insists on following up with a phone call. YouContinue reading “I always keep my voicemails full at work, here’s why.”

Name dropping doesn’t work, ever, unless you’re the client.

One thing I encounter, a lot, are people who either know someone higher up, or know someone who “used to work there”. Either one is an irrelevant piece if information to me, the evaluator. It doesnt matter if you know my boss (or bosses) or if you worked with my predecessor. If anything, it givesContinue reading “Name dropping doesn’t work, ever, unless you’re the client.”

Never ask “can you spell that” from a potential customer

It’s a mistake I see far too often from start ups and even well established companies. We’ve all gotten the call. “Good day, I was calling because we have a wonderful opportunity that aligns perfectly with your company. I see that you have [names all things you have] and our company can assist in gettingContinue reading “Never ask “can you spell that” from a potential customer”

I don’t say “sorry” at work, and you shouldn’t either

I worked in the casino industry for 5 years in a supervisor capacity and one thing I learned early on was never to say “I’m sorry” to a customer with a complaint. In a customer’s mind, “I’m sorry” is the equivalent to “I owe you something”. As anyone in a supervisory capacity would know, notContinue reading “I don’t say “sorry” at work, and you shouldn’t either”

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